GENERAL INFORMATION:

Q: What does SOURCE OF UNCERTAINTY STORE specialize in?

A: Source of Uncertainty is an online store dedicated to offering a diverse selection of synthesizers and related music production gear. We provide a curated collection of high-quality synthesizers from leading brands, catering to both beginners and seasoned musicians.

Q: Are all products on SOURCE OF UNCERTAINTY STORE brand new?

A: Yes, all products available on SOURCE OF UNCERTAINTY STORE are brand new unless stated otherwise. We ensure that our inventory consists of the latest models and technology from reputable manufacturers.

Q: Do you ship internationally?

A: Yes, we offer international shipping. Please refer to our Shipping & Delivery page for detailed information on shipping rates and delivery times.

 

Product Information:

Q: Can I find user reviews for the synthesizers on your site?

A: Yes, you can find user reviews on each product page. We encourage our customers to share their experiences to help others make informed decisions.

Q: Do you provide warranty for the synthesizers?

A: Yes, all synthesizers come with the manufacturer's warranty. Warranty details can be found on the product pages and in our Warranty Policy.

Q: Are the synthesizers on your site compatible with my existing equipment?

A: Compatibility information is usually provided in the product descriptions. If you have specific questions about compatibility, feel free to reach out to our customer support team.

 

Ordering and Payment:

Q: What payment methods do you accept?

A: We accept major credit cards, PayPal, and other secure payment methods. Visit our Payment Options page for more details.

Q: Can I cancel or modify my order after placing it?

A: Once an order is placed, it is processed promptly to ensure quick shipping. Therefore, we are unable to accommodate order cancellations or modifications. Please review your order carefully before completing the purchase.

Q: How can I track my order?

A: Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your shipment.

 

Returns and Exchanges:

Q: What is your return policy?

A: Please refer to our Returns & Exchanges page for detailed information on our return policy, including eligibility criteria and instructions on how to initiate a return.

Q: Can I return a product if I change my mind?

A: Yes, we accept returns for items in their original, unused condition within a specified period. Please review our return policy for more information.

 

Contact Us:

Q: How can I reach SOURCE OF UNCERTAINTY STORE's customer support?

A: You can contact our customer support team through the Contact Us page on our website.